Duties and Responsibilities of the HR Assistant
Receive, direct and relay telephone messages within the organisation
Respond to enquiries from walk ins and direct to the appropriate staff member for further assistance
Assist in the planning and preparation of meetings, conferences and workshops
Prepare and circulate meeting packs and minutes for meetings
Ensure compliance on office documentation from utilities, licenses, permits etc.
Supervise the office assistant and drivers and ensure timely delivery of their duties
In liason with the HR Manager, prepare and communicate to the employees on office matters / changes.
In liason with the HR and Sales and Marketing manager develop content to post on Social Media on a daily basis. Give feedback on social media to requests/ enquiries/complaints
Provide word-processing and secretarial support and prepare and maintain Powerpoint presentations
Develop and maintain customer records/contacts from the various branches and head office
In liason with the Sales and Marketing Manager communicate on promotions/new products/ new services to customers in all the branch locations
Maintenance/monitoring of contacts directory of branch operators and office team, office equipment, stationery and kitchen supplies
Maintain the general filing system and file all correspondence in the administration department
Support in the management of the diary for the Managing Director
Arranging travel for MD and other staff occasionally
Supporting and attending to branch operators enquiries/requests and feedback
Maintain an adequate inventory of office supplies at all times
Assist management team in preparation of reports
Provide support to the HR Department on branch operators communication, documentation and filing
Maintain and review the attendance sheet placed at the front office
In charge of office petty cash for necessary purchases and issue receipts to finance department
Adhoc duties for the HR where needed; and any other miscellaneous responsibilities
Skills and Qualifications of the HR Admin Assistant
Higher Diploma/Degree in Human Resource Management
Minimum 3 years experience in office management
Must be able to communicate effectively, both in writing and verbally, in English and Swahili.
Mastery of MS Office Suite, specifically Excel and Word
Excellent time management skills
Driving license will be an added advantage
