Minimum Qualifications
Bachelor’s Degree in IT, Engineering, Telecoms or related field
Must hold Cisco CCNP or Juniper JNCIP certification
Advanced knowledge of BGP, MPLS (L2 and L3 VPNs), ISIS and OSPF both in IPv4 and IPv6 networks
Knowledge of optical transmission systems (SDH, OTN, Metro Ethernet), wireless, W1MAX and Satellite systems
Knowledge of shell or perl scripting.
Proficient with Network monitoring tools such as Solarwinds, Cacti, Cricket, Smokeping etc
Proficient in written and spoken English
Experience in leading a project team
Minimum Experience
At least 5-6 years’ experience in a technical role, including 3 years spent in a Service Provider environment
Job Summary: As a Network Engineer you will be primarily responsible for maintaining, upgrading and developing iWayAfrica’s multiservice network infrastructure and implementing changes in response to user requests and project work.
You will be required to be a mentor to less experienced staff and deal with escalated issues from other members of the team and other departments.
Key Responsibilities
Diagnose and resolve faults on the network devices such as routers switches, firewalls, bandwidth managers and cache appliances
Ensure the core network performance and availability is within the stipulated Key Performance Indicators (KPIs)
Produce network designs to meet tactical and commercial expectations
Ensure key network performance parameters are monitored by Customer Services team and propose improvements in monitoring to accurately measure the overall performance of the network
Liaise with third-party vendors in the resolution of network equipment faults
Handle second or third level escalations from Customer Services team or any other team members who identify operational problems and contribute to their resolution
Act as the technical lead for projects in the IP network
Liaise with Customer Services and Internal Business Support teams to ensure systems they manage interact optimally with the IP network
