Overview of the Job
To provide professional technical specialist support and service in respect of all Krones equipment so that equipment availability and efficiency is optimised and improved and losses and risks are minimised
Task and Responsibilities
Perform the day to day total productive maintenance to ensure that machinery are maintained in an effective, up to date accurate manner
Complete equipment/parts audits
Maintain a safe working environment
Manage, implement and improve continuous projects
Conduct audits
Manage personal development and performance
Communicate/interact with the client, technicians and the office to ensure flow of projects and customer requirements
Fault find in a logical and professional manner
Attend to breakdowns telephonically and physically
Knowledge and Experience
Knowledge of Krones technology and its range of equipment
Exposure to complex projects
Sales business knowledge
Strong verbal and written skills
Strong interpersonal skills – team builder and participant
Qualifications & Skills:
Diploma/University Degree in Mechanical Engineering/Mechatronics
3-5 years in engineering experience
Solid and proven technical background
Very good negotiation and communication skills
Personal competencies
Self-motivated, independent, solution orientated, deadline driven individual with strong time management skills
Strong analytical ability, attention to detail and strategic thinker
Project a professional image, lead by example, encourage team work and compliance with work processes and procedures
Build mutually beneficial relationships internally and externally
Specific Job Skills
Highly skilled in time management
Solid problem solving skills and ability to focus on both strategically and tactically to achieve business goals
Computer Skills
MS Office – Word, Excel, PowerPoint, Project (pref)
SAP (pref)
Literacy and Numeracy
· Ability to Read/Write in English and do Calculations.
Management Ability
Perform varied work assignments and constantly prioritise work load by ensuring that deadlines and clients expectations are met or exceeded where possible
Ability to work in a high volume and intense working environment
Solution orientated and results driven
Professional liaison with all levels of management and technical clients, both internally and externally
Client focused
Project leadership and mentoring skills to colleagues and clients
Other
Able to travel both domestic and foreign
Possess a valid passport
