Duties and Responsibilities
Working with Dealers to achieve defined quality service standards.
Train and support Dealers on General Motors service policies and procedures.
Co-ordinating product and technical training in the field.
Providing aftersales technical support to Dealers and fleet customers in the assigned region.
Working with Engineering Department and Source Plants for quick resolution of field product problems and implementation of the solutions in the field.
Qualification and Experience
Bachelor of Science in Mechatronic or Automotive Engineering.
Four years hands on experience in a busy motor vehicle repair workshop.
Computer literate in MS Office packages.
Results oriented, good diagnostic and report writing skills.
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