Workshop Supervisor

We are seeking to hire an exceptional mid-career professional interested in a truly unique entrepreneurial opportunity to create impact on a global scale. The successful candidate will be responsible for management of all workshop operations and staff. The role will require a close working relationship with the Technical, Commercial and Procurement Teams. Specific duties include, but are not limited to:
 
Delegate daily duties and supervise all work being carried out by the workshop staff.
Chair regular meetings with workshop staff and if necessary, members of the Technical team, to discuss progress and setbacks within the workshop.
Control workshop tools and accessories inventory as well as keeping up to date with new technology tools that could be purchased by the company.
Organise staff training to improve technical knowledge and job performance of workshop staff.
To ensure workshop staff wear protective clothing (PPEs) at all times while in the workshop floor including all non-workshop/technical staff.
Organise all customer rescue missions ensuring all resources and authorisation required is acquired within the shortest time possible.
Ensure properly documented repair orders with clear instructions are opened for every repair/service/rescue job to be undertaken by the workshop staff and that all required information on each job card is properly maintained.
To ensure that all vehicles are serviced in accordance with the company’s service standards and that pro-active planned maintenance is carried out continuously.
Ensure vehicles are mechanically sound and available for test days and investor visits.
To act as a technical expert in the Workshop, advising staff on tasks and sharing knowledge, for example through regular toolbox talks.
To instil and maintain a strong health and safety culture amongst the Workshop team with a good understanding of risk assessments.
To ensure that the workshop housekeeping and operating practices are of a high standard and that special tools and equipment are well maintained.
Generate ad-hoc reports as required by the Technical and Commercial teams.
Develop Service Level Agreements (SLA) with internal customers like Engineering, Quality and After-Sales.
Establishing efficient processes and structures in order to optimize the usage of available resources and to ensure quality in the deliverables.
 
Qualifications
 
An ideal candidate should have a track record of academic and professional achievement and demonstrate a strong business acumen and passion for Mobius’s business. He or she should combine expertise in workshop management with exceptional communication, interpersonal, and leadership skills as well as on-the-ground pragmatism and patience necessary to manage ambiguities involved with an early-stage venture in a developing country. Most of all, they should demonstrate integrity and accountability.
 
Required
 
Diploma in automotive, mechanical or other from a recognised college
Minimum 4 years’ experience in workshop operations or other similar roles
Proficiency in computer packages e.g. Word
Experience from the automotive industry will be an added advantage
Excellent interpersonal skills to build strong rapport with others
Detail oriented and capable of delivering high quality outputs
Ability to effectively communicate timelines and project progress with both internal and external management teams
A start-up personality; entrepreneurial, ambitious, independent, detail oriented, proactive, flexible, and resilient
Excellent problem solving and analytical ability in cross-functional and multi-cultural environment; able to define problems, collect relevant data, extract meaning, and draw valid conclusions
A good sense of humour and an appreciation for different cultures