IT Medical Insurance Job Primary Responsibilities
Performing thorough Root Cause Analysis (RCA) for the errors and changes in the target Application Systems within the Group and recommending/implementing the best solutions – adhoc and on-going basis;
Analyzing report requirements, designing and developing the required reports for the target Application System;
Planning and conducting training on new developments in Reports, System releases, fixes and patches for the Target Application Systems;
Conducting requirements gathering/proactively identifying needs/opportunities; carrying out analysis and translating user requirements to technical documents to be used in system acquisition and enhancement;
Planning and performing regular health checks and Security Audits on the target Application Systems and databases within the Group;
Responsible for Disaster Recovery including system-wide backups and periodic restorations and testing for target system;
Documenting procedures, processes and user manuals for reference within the department and the organization;
User administration which involves new user setup, access/permission rights – add, modify & revoke.
Liaising with the vendors on an ongoing basis for speedy resolutions of system problems
Managing the testing and implementation of systems upgrade, releases an patches as well as new technology solutions for the medical division
Ensure quality assurance Medical insurance systems at all times and report to GCIO any branches of quality standards
Academic Qualifications for IT Medical Insurance Job
Bachelor’s degree in Computer Science, Information Technology or any other related field.
Professional Qualification
MCSD / OCA
Project Management
Experience
At least 4 years relevant experience
Experience with BI tools will be an added advantage
Skills and Attributes
Software development and programming skills
System analysis skills
Communication and interpersonal skills
Training Skills-Ability to train non-technical users on ICT systems