Country Director Job Responsibilities
Formulate and deliver annual targets
Design ambitious work-plans and accompanying budgets
Ensure that country office achieves annual KPIs for household enrolment, operational efficiency, and key user experience metrics
Ensure that operational reports are being reliably generated and actioned
Increase the organization’s capacity for scale without compromising quality of product
Build capacity of managers at all levels by ensuring that they have clearly-defined metrics for success and regular feedback on progress
Build systems to enable rapid scale-up of a high-quality team
Assess, on an on-going basis, resource/capacity gaps across the org & test solutions
Identify and mitigate risk
Identify vulnerability to fraud and rule-breaking across the operating model and design appropriate controls
Identify key areas in need of redundancy and buffering to reduce the impact of un-anticipated operational roadblocks
Build networks with local actors/institutions that will help identify and protect against macro risk
Build organizational culture
Define and communicate a set of practices and norms that animate GD’s core values
Support org-wide interventions that help to promote productivity, well-being, and morale
Build systems for monitoring and actioning feedback from the team
Qualifications For Country Director Job
Thrive in a professional culture where “autonomy” means no rule books for how to do your job well
Rapidly assess and understand a complex operating environment with a view to the long-term (e. success is not meeting targets in 6 months, it’s building an organization that can double in a year)
Look critically at a process/system and quickly flag and size risk/inefficiency
Identify, grow, and retain exceptional talent on your team
