Job description
Your Role
As the Deployment Technician, you will be responsible for KOKO Agent outlet technical preparation in advance of our launch by executing specified and specialized activities in retail outlets across Nairobi neighborhoods.
What You Will Do
Prepare agent shops for KOKOpoint installations through mounting support brackets to walls, drilling holes through walls using specialized drilling equipment, installing electric cables, sockets, earth electrode, routing cables, and hoses to identified points in the shop, and other duties of simple carpentry and welding
Maintain supply levels of required items through constant tracking and engagement with deployment and store functions
Ensure good work management of provided work orders, instructions. and schedules to meet daily targets and maintain high quality outputs
Document installation activities by completing forms, reports, logs, and records using provided tools
Maintain assigned tools and equipment in good operating condition by following operating instructions, troubleshooting malfunctions and performing regular maintenance
Continuously identify needs for improvement by conveying it to supervisor and engineering team to maintain high quality work standards
Maintain customer satisfaction through professional conduct and engagements
Ensure adherence to Health, Safety, Environment, and Quality Management System requirements
What You Will Bring To KOKO
Diploma/Background in Electrical or Mechanical Engineering
2+ years experience in a field installation capacity
Experience using workshop hand tools and specialized power tools
Aptitude to learn quickly and adapt to dynamic work requirements and schedules
Team-first attitude and ability to work well under pressure with minimal supervision
Appreciation of ISO 45001:2018 and other related safety standards
KOKO offers a fast-paced work environment and significant professional growth opportunities. If you share our passion for technology and our vision for global impact, we strongly encourage you to apply!
