Job description
EXCITING CAREER OPPORTUNITY
Are you a go-getter, a positive minded individual who fits the role profile captured below? There are several opportunities for ambitious, self-driven individuals to fill the above position.
Reporting to: Head of Corporates and Institutional Banking.
Job Purpose:
The purpose of the role is to build and manage rapport with Institutions and Public Sector clients so as to ensure optimum growth through; customer acquisition, retention and income generation from the sales of the banks products.
Key Responsibilities:
BUSINESS DEVELOPMENT
Stability of the liabilities side of the balance sheet of the bank through institutional deposit mobilization.
Growth of the existing deposit book as per the set organizational targets through growth of current accounts/collection business as well as wholesale deposits from institutional clients.
New client onboarding through the development of a pipeline of prospective clients to ensure sustainable growth of the Portfolio.
Income generation from the existing clientele through recruitment into digital financial services per the set
Keeping abreast of developments in the market; being aware of projects to be carried out by parastatals, government ministries and developmental agencies and their various sources of funding.
Identify and address assigned customer needs, ensuring that the overall service provided is in line with customer expectations and the terms of the service offer.
Maintain a pipeline of prospective clients targeted for purposes of onboarding
Provide specialist information, guidance and advise to customers through the delivery of excellent customer service to resolve customer queries and achieve customer satisfaction.
Prepare Customer sales coverage plans to ensure each relationship is managed according to the Family Bank customer service charter with regular reviews of the customer portfolio to assess future needs and ongoing fee/income potential.
Identifying and developing new business proposals efficiently and expeditiously to ensure that potential new business opportunities are not lost to competitors.
PAR MANAGEMENT
Manage existing relationships to deepen the relationship for Business Banking solutions through customer requirements and continuous contact.
Initiating and monitoring customer/Bank contact at all levels, ensuring that customers enjoy the highest standards of service.
Ensures that all new businesses are in line with AML/KYC and CTF laws and regulations and customer information is regularly updated.
Ensure adherence of all bank’s prescribed processes, standard operating procedures and central bank requirements.
Role Models the Brand and Corporate Values of the Bank in the internal and external market environment.
Works as part of a team for the purpose of winning together.
Requirement
Bachelor’s degree in Commerce/Business related field.
Strong presentation skill set.
Good analytical skills.
Knowledge of Institution Banking products.
Highly effective communication and collaboration skills.
High level of cooperation with others and is responsive to the bank’s and team’s needs.
AMC/CFT training/knowledge.
The Person:
The ideal candidate must possess the following:
Qualifications
Bachelor’s degree in Commerce/Business related field.
Strong presentation skill set.
Good analytical skills.
Knowledge of Institution Banking products.
Highly effective communication and collaboration skills.
High level of cooperation with others and is responsive to the bank’s and team’s needs.
AMC/CFT training/knowledge.
Key Competencies and Attributes
Builds networks and maintains strong relationships
Good negotiation skills
Able to listen keenly
Pleasant and able to relate well in diverse social set ups and teams
Upholds high standard of Professionalism, integrity and respect for others
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