The Receptionist will be responsible to the Front Office Supervisor.
Responsibilities
Receiving visitors by greeting them, in person or on the telephone;
Answering and forwarding incoming telephone calls;
Directing visitors to various areas in the Institute;
Checking in and checking out guests;
Handling guests inquiries and complaints;
Making reservations; and
Marketing of the hotel facilities.
Qualifications
Kenya Certificate of Secondary Education (KCSE) mean grade C- (minus) with at least C (plain) in English/Kiswahili language;
Diploma in Public Relations or its equivalent from a recognized institution;
Proficient in computer use and application; and
Initiative, team player and highly motivated
Relevant working experience.
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