Reports to: Regional Child Sponsorship Coordinator
Purpose of Job
To provide specialized support to the Regional Child sponsorship Coordinator for the implementation of Sponsorship operations within the Region.
The position supports the Regional Child sponsorship Coordinator in ensuring quality assurance of Child Sponsorship data. In order to perform this role effectively, the Assistant Regional Child Sponsorship Coordinator must be able to effectively communicate, both written and verbal.
Key Responsibilities:
Extract data from Pangea and perform quality check as needed in order to ensure compliance with FEED Child Sponsorship quality standards ensuring 100% accuracy of data
Support Country Child Sponsorship staff in ensuring adherence to policies and standards related to sponsorship operations as needed and directed.
Monitor the processes for ongoing assurance that sponsorship data is updated in Pangea
Database management by ensuring child records are updated which include flagging children that are due for annual update
Prepares, monitors and implements annual Child Sponsorship data quality control plans for all countries in the region
Work with country Child Sponsorship coordinators to ensure adequate training of sponsorship support staff on Pangea as necessary and appropriate.
Have a complete understanding of the Pangea portal and keep one-self up-to-date with changes
Participate in local and regional capacity building events as required including regional staff meetings
Assists the Regional CHSP Coordinator on other sponsorship administration activities as requested
Sit-in for the Regional CHSP Coordinator in their absence
Responds to routine inquiries from country teams i.e. transfer of children on Pangea, drop deceased children etc.
Carefully and discerningly manage and protect the confidential personal information of children Promptly informs the Regional CHSP Coordinator of any corrections, changes, or problems encountered during all work processes and Pangea functions.
Familiarize and test all functions of Pangea
Take part in Pangea Skype calls and provide detailed feedback of Pangea functions as required.
Minimum Requirements
Bachelor’s degree in Education, Development studies, social science or equivalent
3years experience and knowledge of key sponsorship operational regulations preferably in an NGO set up
Good knowledge about information databases is a must.
Knowledge and Understanding of Child Protection standards is key for the position
Should possess effective and good communication skills
Must be skilled at multitasking and time management.
