Job Objective: To develop, Deploy and Support ICT infrastructure.
Duties and Responsibilities:
Provide leadership and technical direction for the department;
Prepare tactical and operational plans for the ICT department to ensure that all ICT tools processes and systems are in place to meet the ICT requirements;
Plan and Coordinate all IT functions in the University and ensure all campuses are provided with required ICT facilities.
Develop, document and revise system design procedures, test procedures and quality standards;
Establish efficient and effective ICT systems in the University;
Integrate ICT into Universitys’ operations and institutionalize automated systems for performance management;
Establish and implement effective ICT risk management security and data recovery strategies of the University;
Plan to minimize the risk of data loss, breach of privacy and confidentiality for the University;
Coordinate, monitor and evaluate ICT programs activities and implement ICT projects within the organization;
Prepare ICT status reports and ensure that professional standards and guidelines are adhered to;
Undertake periodic review of the ICT system projects and procedures and recommended improvement;
Coordinate development review and update existing policy regulations on ICT management;
Prepare and execute medium plan and annual budget for the ICT department;
Plan, Manage and control the activities of ICT User Support Administrators, Labs Administrators and the Service Desk;
Manage the expectations and schedules for ICT resolution activities;
Provide technical computing advice and solutions to user problems
Maintain and active awareness and knowledge of new computing service developments;
Qualifications and Experience
Masters Degree (Computer Science/Information Communication)
BSc (Technology or Electronics Engineering or Equivalent qualification)
Professional Qualifications;
Navision Certification, Database Certification
Other Skills and Competences
5 to 6 years’ experience ,3 of which should be at a supervisory level
Excellent analytical skills;
Excellent report writing skills;
Demonstrate supervisory skills;
Exceptional communication and interpersonal skills;
