Job description
Do you have experience working on an e-commerce platform? Are you excited about the prospect of pushing great products? Are you a guru at data analysis? MumsVillage is hiring!
They are looking for a Supply Chain Manager – E-Commerce to spearhead their e-commerce strategy and grow sales through online platforms and digital marketing targeting women.
Detailed Responsibilities
E-Commerce Strategy
Evaluate, propose, and execute a supply chain roadmap to achieve operational excellence
Define and manage the overall process flow with technical team to balance customer requirements with operational efficiencies
Establish processes to mitigate operational chargebacks
Investigate and recommend a strategy for E-commerce packaging
Deliver a strategic approach in driving ongoing traffic and promotions to generate sales revenues and build brand awareness
Deliver top online merchandising and an easy purchase experience to customers
Work with the Social Impact Lead to conduct buyer user research by monitoring user consumption and purchasing habits
Scope and secure key partnerships
Manage lean operations to ensure high customer satisfaction
Technical Leadership
Take ownership of on-site journey, identifying design problems and devising solutions, to continually increase conversion and overall revenue
Work closely with the content team to improve product presentation
Manage online activity in relation to traffic acquisition, sales, conversion and a/b testing and reporting
Analyse various data to inform data driven strategies in order to deliver top performance and achieve KPIs including web traffic and driving online sales
Desired Candidate Profile
Does this sound like You?
Undergraduate degree in Business, Digital Marketing, or relevant field
At least 3 years of experience in a similar role (e-commerce, planning, or web retail merchandising experience)
Experience in supply chain and/or logistics
You have a track record of success in online sales and business development
You are analytical and process-oriented, comfortable working with large data sets and making data-driven decisions
Experience with analytics tools strongly preferred
You are able to manage many initiatives and drive multiple threads of work to completion
You have excellent communication skills, both written and verbal
You are comfortable and thrive in a fast-paced, dynamic environment
