Ensure safe, on time, in full delivery of products, secure and share timely customer feedback with appropriate departments and efficient maintenance of vehicles and other Delivery assets.
Job Responsibilities
Ensure that quality goods are distributed to customers (including in-store bakeries) On-Time, In-Full & Error-Free.
Verify employee attendance; schedule work shifts taking into consideration requirements as per customer orders to ensure optimal utilization of resources (labour, vehicles, crates and stationary) and the seamless handover from one shift/employee to another.
Prepare daily reconciliations for dispatched goods and crates, invoices, delivery notes, proof of delivery documentation, goods transfer notes and market returns; variances, if any.
Ensure that vehicle performance/hygiene is at the optimum level and that routine maintenance occurs to reduce breakdowns.
Ensure that Food Safety Management System (ISO 22000), distribution process controls and GMP are adhered to and any audit citations addressed.
Build an efficient delivery team by taking an active interest in employee welfare, safety, health and development by creating a conducive work environment and culture, while promoting sound labour relations.
Ensure that the delivery section budget is adhered to and that all costs are strictly controlled, whilst implementing all policies and procedures relating to the department.
Ensure that proper performance appraisals are carried out for all delivery section employees through KPIs tracking.
Qualifications
Degree in Supply Chain Logistics, Business Management or any related field with a minimum working experience of 3 years in a busy baking and/or FMCG distribution environment.
Supervisory experience and knowledge of statistical process control and continual improvement methodologies is an added advantage.
Training/knowledge in application/use of problem solving tools.
Training in ISO 9000:2008, ISO 22000, HACCP.
Competent in the use of Word, Excel and Power point.
Good interpersonal, People management and Coordination skills.
