JOB DESCRIPTION
Reports to: ASSISTANT MANAGER, MEDICAL SERVICES
Section: MEDICAL DEPARTMENT
Purpose of Position
To ensure development and efficiency running of the medical department
KEY RESULT AREAS
Underwriting
Updating HAIS with member data, send same updates to underwriter and to the hospital where applicable.
Follow up on underwriters’ payment and account reconciliations.
Inviting renewals and facilitation of renewal of business
Verification of the received claims
Data entry process
Medical funds reporting
Response to client queries via e-mail or phones
Hospital account reconciliations
Hospital visits
Other duties that may be assigned
Provider management
JOB QUALIFICATIONS
AIIK Diploma / CII Diploma or any insurance related qualification is an added advantage.
Excellent communication and presentation skills.
Have high integrity levels; maintains utmost confidentiality of information in their possession.
Have great attention to detail
