Overall Purpose of the Job:
Assist in Processing and handling documents, retrieval, archiving and record management systems
Job Responsibilities
Classify and label documents and file accordingly
Ensure the document management system is up-to-date
Respond to record requests by retrieving requested files
Maintain accurate records of document orders and movements
Remove or archive repeated documents or irrelevant/out-dated information
Respond to queries in person, by e-mail, by post, or by phone
Maintain a high level of confidentiality and Integrity
Preparing periodic reports
Able to work as part of a team
Be involved the disposal of documents as per the disposal policy
Key Performance Indicators
Ensure there is an up to date file tracker showing files retrieved and returned
Ensure there is an up to date dispatch book for all outgoing correspondence
Ensure prompt and correct filing of records
Ensure there is an up to date list of files created, archived and closed
Accurate inventory of file record
Timely execution of all duties assigned
Competencies
Passion and commitment to quality service performance
Excellent organizational, planning skills
Computer literacy and good decision making skills
Good interpersonal skills and communication skills.
Strong Attention to Detail
Good time Management skills and high level of Integrity
Qualifications
Minimum 1 year experience in a busy registry environment
Diploma in Registry management, library and information science, archive Management or its equivalent
KCSE have attained a minimum of C plain
Those with exposure in the microfinance industry will have an added advantage
Be at least 25 years of age.
