Our client is an established Mini Mall in Nairobi. They seek to hire an experienced and competent Property Manager who will be responsible for all maintenance works in the mall, supervise the department staff and ensure exemplary service to all the clients.
Responsibilities
In charge of setting up processes /procedures for Mall management
Daily Management, supervision and communication with staff and service providers to ensure the premise operates in satisfactory conditions
Enforce terms of rental agreements and ensures compliance with relevant laws and regulations
Schedule property viewings and organize marketing efforts in order to maximize occupancy of premises under management
Manage relationships with suppliers and vendors and provide regular recommendations and advice to management to optimize operations
Regular interaction with the Mall’s Social Media Accounts so as to understand the trending content concerning the mall and act accordingly
Responsible for timely rent collection and proper reporting to ensure arrears and bad debts are minimized
Interact and communicate regularly with tenants to resolve any queries in a timely and satisfactory manner
Assist in drafting and implementing procedures, processes and controls in conjunction with staff under supervision
Responsible for compliance with all regulatory requirements including: fire safety, certificate of occupation, business permits and timely land rates and rents
Carry out regular weekly detailed routine Mall inspections and review maintenance and security issues, safety processes and other operational issues
Update and organize all information relating to the Mall and tenants including, regulatory certificates, statutory documents and tenancy agreements
Maintain an updated database of suppliers and service providers
Draft and present weekly, monthly and quarterly reports for management including reporting on tenancy matters, maintenance, repairs, security and other suggested improvements
Ensure the expenditures fall in line with the set budget
Organize for seasonal activities as well as other promotional programs as may be necessary
Job Qualifications
Degree in Business Management/Land Economics or any other relevant field
4-7 years of experience in Property Management
Prior experience in Mall management is desired
Excellent IT skills in reporting and analysis
Project Management experience will be an added advantage
Proven Managerial and Leadership skills
Background in maintenance is a must (plumbing, electrical, etc)
Demonstrate managerial experience and abilities, as well as knowledge of purchasing, supplies, grounds keeping and equipment repair
Ability to maintain the physical security of the facilities, employees, contractors and visitors as well as the physical assets
Ability to work independently, prioritize duties, meet multiple deadlines and works as a team member
Procurement and contract management skills
Recognizes and resolves problems quickly and efficiently
Willing to work long hours.
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