Job Description
Reports To: Business Development Manager
Main Purpose of the Job
(Job Summary)
Going out to the market alongside the Business Development Officers to bring in new business to the bank.
Main Responsibilities
To market the bank products and services Bringing new customers
Meeting sales targets
Issuing of Cheques to customers
Issuing of Credit cards to customers
Connecting customers to mobile banking platform Giving customer feedback
Participate in Sales drives
Promoting bank brands in respective areas through customer interaction.
Driving and managing market outreach to create and nature business networks and customer relations
Ensure proper KYC and appraisal of clients are done before lending in order to mitigating fraud and minimize risks
Collecting, collating and preparing reports for management information and decisions
Managing and monitoring the individual loans by carrying out pre & post engagement processes, activation and overall growth and sustainability
Monitor and ensure compliance to all the company policies, processes, procedures and other controls Any other job assigned by your supervisor
Job Specifications
Academic Qualifications
Diploma/Degree in business, Co-operative management , sociology or any other related areas
Professional Qualifications
CPA II will be an added advantage
Key Drivers Job / Functional Skills
Training skills
Credit management
Delinquency management
Problem solving skill
s Communication skills
Interpersonal skills
Change management
Information management
Key Competencies required for this Role:
Passion for Growth
Change catalyst
Customer focus
Ownership & holding each other accountable
Team commitment
Winning relationships
Delivering on promise
Relevant Experience
At least 1 – 2 years as a DSR
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