Location: Runda, Nairobi
Responsibilities
Daily Management, supervision and communication with building supervisors, maintenance and security teams to ensure premises are always operating insatiable and safe conditions
Enforce terms of rental agreements and ensures compliance with relevant laws and regulations
Schedule property viewings and organize marketing efforts in order to maximize occupancy of premises under management
Manage relationships with suppliers, vendors and partners and provide regular recommendations and advice to management to optimize operations
Responsible for timely rent collection and proper reporting to ensure arrears and bad debts are minimized
Accomplish financial goals and report periodically on financial performance
Interact and communicate regularly with tenants to resolve any queries in a timely and satisfactory manner
Assist in drafting and implementing procedures, processes and controls in conjunction with staff under supervision and other departments
Train, manage, supervise and evaluate staff including building supervisors, maintenance and security personnel
Responsible for compliance with all regulatory requirements including: fire safety, construction permits, certificate of occupation, business permits and timely land rates and rents
Direct and control all personnel and resources to ensure properties are properly maintained and management company objectives are met
Carry out regular weekly detailed routine property inspections of each property in conjunction with other departments and review maintenance and security issues, safety processes and other operational issues
Update and organize all information relating to properties and tenants including building plans, regulatory certificates, statutory documents and tenancy agreements
Maintain an updated database of suppliers, authorized contractors and service providers
Draft and present weekly, monthly and quarterly reports for management including reporting on tenancy matters, maintenance, repairs, security and other suggested improvements
Be able to optimize efficient operations
Requirements
Degree in Business Management/Land Economics or any relevant field
5-10 years of experience in Property Management
Fully understanding property management and its financial aspects
Proficient in the use of IT skills in reporting
In depth knowledge of all rules and regulations surrounding property management
Competency in MS Office and relevant databases and software
Customer focus and bottom line orientation
Interpersonal savvy with strong communication and presentation skills
Well organized with excellent time management skills
Experience managing a shopping mall would be an advantage