Industry: Entertainment
Salary: 20k
Our client operates entertainment facilities consisting of amusement parks offering fun filled activities for both parents and kids.
They seek to hire a trainee supervisor who will be in charge of supervising the frontline staff at the facility.
Responsibilities
Assist the Manager in supervising all aspects of what makes the park run and consider what can be done to improve operations.
Ensuring satisfactory customer service from the front line staff.
Keeping up-to-date with safety checks
Ensure customer service standards are adhered to.
Assist in creating customer service policies to enhance customers’ experiences at the park
Provide information about facilities, entertainment options, and rules and regulations.
Record details of attendance, sales, receipts, reservations, and repair activities
Qualifications
A Degree/Diploma in Business management or Hospitality
At least 3-4 years’ experience in the hospitality industry
Good customer service skills
Dynamic with good problem solving skills.
Strong leadership and ability to couch and motivate teams
Good interpersonal skills
Excellent communication and analytical skills
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