Job Description
Charlie’s Bistro is a High End Premium Restaurant, looking for an experienced Barista. The Barista is a coffee expert who through their customer service excellence skills; and their enthusiasm for coffee will promote the consumption of coffee by preparing and serving a variety of specialty coffee drinks and other hot and cold beverages along with pastries and cookies.
Job Responsibilities
Promotes coffee consumption by educating customers
Selling coffee and coffee grinding and brewing equipment, accessories, and supplies
Preparing and serving a variety of coffee drinks, along with pastries and cookies
Welcomes customers by determining their coffee interests and needs
Educates customers by presenting and explaining the coffee drink menu; answering questions
Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines
Demonstrating how brewing equipment operates
Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, expresso, expresso lungo, caffe latte, and cappuccino
Generates revenues by attracting new customers; defining new and expanded services and products
Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar
Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs
Maintains safe and healthy work environment by following organization standards and sanitation regulations
Improves quality results by studying, evaluating, and re-designing processes Implementing changes; maintaining and improving the appearance of the store and coffee bar
Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks
Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests
Exploring opportunities to add value to job accomplishments Perform Other duties as and when assigned by the hotel management
Qualifications
A relevant certificate from a reputable hospitality institution F&B Service technics
At least 2 year working experience in a similar position in a 4 star hotel with 1 year as a coffee specialist Wine, cocktails and alcoholic drinks knowledge is an added advantage.
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