Profile and Main Purpose of the Job: With a growing market in the voice telephony services, the client seeks to recruit a Sales Account Manager – Voice to drive the revenue growth in Telephony Services.
It is expected that the position will work together with the COO, Head of Sales, Product Manager and Wholesale Operations Executive and manage sales within the client’s Voice Sales.
The Sales Account Manager – Voice will independently produce and manage quotations/proposals /tenders and will submit them to the Customer. The target will be to close all sales calls.
Job Responsibilities:
Identifying and developing suitable prospects in the assigned sectors to approach for selling WTL – Telephony Products, Solutions and Services
Negotiate rates for proposed products and services with customers
Ensure customers obtaining services from the company execute appropriate service agreements
Follow up payments of customers after the invoice has been raised as per policy
To achieve agreed sales target within the specified time
Build and maintain a pipeline that guarantees the above targets are achieved
To provide regular feedback from the marketplace on the effectiveness and suitability of the products and services and new product requirements.
To prepare and submit weekly reports
Liaising with CRM and resellers in handing over and supporting as may be required for new customers
Offer support to other divisions such as CRM, Customer Support and Finance in facilitating collections, issue resolutions and upsales.
Targets
Achieve the agreed sales targets month on month.
Requirements
A degree in any commercial related field or Information Technology.
Minimum of 5 years corporate selling experience in Telecommunications – Telephony/Voice and Value added services, Resellers etcetera with focus on voice products.
Should have good knowledge of customer relations.
Good knowledge of Telephony services.
A good understanding of the Sales cycle
Required Competencies:
Excellent communications and negotiation skills
Fluent in English (written and spoken).
Ability to quickly grasp concepts, work under pressure, deliver to meet deadlines
Must be selfâ€driven, motivated, enthusiastic, positive and pleasant individual who is result oriented
Ability to interface and communicate effectively at all levels within a corporate environment
Must be a team player and can demonstrate the ability to work with the various departments within the company to achieve the shared Vision.
