Watu Credit is a dynamic fast growing non-bank finance company that harnesses technology to offer both secured and unsecured lending primarily via mobile services. Headquartered in Mombasa, Watu Credit aims to become the leading East African provider of a broad set of inclusive financial products, delivered through technology in a fast, efficient and professional manner. The Company commenced its business operations in July 2015 with the clear vision to be the best in class provider for short and medium term loan products tailored to the exact needs of target customers and delivered through mobile technology.
We believe that our future success is primarily based on acquiring and training the most talented, motivated and capable graduates. To manage the rapid growth, we are looking for dynamic and hardworking individuals to join our Headquarters in Mombasa as Intern Portfolio Quality Officer.
Under Watu Graduates Program, the successful candidates will undergo a rigorous 3 months training, aimed at equipping them with practical and competitive skills in the area of asset finance and asset portfolio management. The candidates will be exposed to challenging yet fulfilling tasks with an emphasis on critical thinking, analyzing, customer handling and problem solving, helping them to acquire necessary knowledge needed for their further career growth within the Company. Trainees with outstanding performance will be granted with direct promotion ahead of the schedule.
RESPONSIBILITIES
Learning to use company software for handling customer records and asset portfolios.
Learning on asset portfolio performance, monitoring tools, key indicators and controls.
Recording, verification and validation of customer’s details and status update.
Learning on organization, management and implementation of the most suitable debt recovery method and techniques.
Assisting Portfolio Quality Officers in Following up on phone calls with clients to ensure debtor’s accounts are up to date.
Advancing on customer relationship management, updating customers on the company policies, new products and any other information required.
Any other duty assigned by the line manager within the framework of Graduate program.
QUALIFICATIONS
Recent Graduate in Accounting, Finance or Business Administration.
Excellent communication skills.
Strong analytical power & problem solving.
Ability to adapt quickly.
Good PC skills.
Fluent English in verbal and writing.
Remuneration
Stipend of KES 10.000/month is provided throughout the period of internship.
