KICC 5
Ref. KICC/SPOA/2018
The Principal Office Administrator reports to the Chief Executive Officer and is responsible for the overall secretarial services and management for Executive office.
Roles
Using e-office to research and process data;
Operating office equipment;
Attending to visitors/clients;
Handling telephone calls
Handling customer inquiries and complaints;
Coordinating schedules of meetings and appointments;
Taking minutes, coordinating travel arrangements
Ensuring security of office records, equipment and documents, including classified materials; ensuring security, integrity and confidentiality of data
Establishing and monitoring procedures for record keeping of correspondence and file movements
Maintaining an up to date filing system in the office
Preparing responses to routine correspondence
Managing office protocol and etiquette and
Managing petty cash
Job Requirements
For appointment to this grade, an officer must:-
Have served in the grade of Chief Office Administrator for a minimum period of six (6) years;
Bachelor’s Degree in Secretarial Studies or Bachelor of Business and Office Management from a recognized institution; OR
Bachelor’s Degree in Social Sciences plus a Diploma in Secretarial Studies from a recognized institution;
Certificate in Secretarial Management Course lasting not less than three (3) weeks from Kenya School of Government or any other recognized institution
Certificate in Senior Management Course lasting not less than four (4) weeks from a recognized institution;
Certificate in Computer Applications from a recognized institution;
Fulfill the requirements of Chapter Six of the Constitution; and
Demonstrated professional competence in management of office; and administrative services.
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