About the role:
Responsible for managing and overseeing the Credit PayG collections process, ensuring timely and effective recovery of outstanding debts. Collaborate with internal departments, communicate with clients, and employ a strategic approach to minimize delinquencies: strong analytical skills, attention to detail, and a proven track record in credit and collections. The Senior Credit Associate will play a critical role in maintaining financial stability through effective Credit PayG management and collection strategies.
Key Responsibilities:
Lead and execute the end-to-end Credit PayG collections process, including monitoring delinquencies and implementing collection strategies
Evaluate the creditworthiness of customers and establish credit limits in collaboration with the credit analysis team
Develop and maintain relationships with clients to facilitate open communication and resolve payment issues
Analyze customer accounts, identify trends, and recommend process improvements to minimize outstanding debts
Coordinate with sales, customer service, and other relevant departments to address client concerns and expedite resolution of disputes
Utilize negotiation and persuasion skills to secure payment commitments and resolve disputes amicably
Prepare and present regular reports on collection activities, aging analysis, and key performance indicators to management
Stay up-to-date of industry trends, regulations, and best practices in credit and collections
Does this sound like you?
Bachelor’s degree in Finance, Accounting, Business, or a related field.
Proven experience in credit and collections, with at least 3 years in a senior or lead role.
Strong knowledge of credit risk assessment, debt recovery strategies, and legal implications.
Excellent communication and interpersonal skills to interact effectively with internal teams and external clients.
Proficiency in using credit management software and Microsoft Office Suite.
Analytical mindset with the ability to interpret financial data and make informed decisions.
Results-driven attitude with a focus on meeting and exceeding collection targets.
Apply via :
sunculture.freshteam.com
