About the role:
The Regional Mentor will train, mentor, and assist field-based staff and agents within the assigned region. This role focuses on developing and delivering impactful training programs, ensuring the adoption of technology-based tools, and driving consistent learning performance using data-guided approaches.
What you would be expected to do:
Delivering classroom and/or field training
Maintaining set KPIs and achieving training targets as required
Designing training assessments with the guidance of the Zonal Training Manager
Ensuring 100% adoption and usage of technology-based work tools by all field staff
Driving consistent & accelerated learning performance through data tools
Timely communication of policies, training updates & changes to the relevant departments
Collecting and giving feedback on the implementations new tools, products and processes
Running & administration of knowledge-based platforms
Steer engagement & lesson completion of the learning management system
Induction and mentoring of field-based staff
Assisting in the development and improvement of training materials and concepts
You might be a strong candidate if you:
Have at least 2 years background in training and coaching; preferably in the areas of sales or marketing.
Possess a degree in education, or any related field as a plus
Have the ability to conceptualize and develop a conducive learning environment
Demonstrate diligence, accuracy, reliability and high level of dedication
Are fluent in English and required local language
Possess evaluative and problem-solving skills
Show flexibility to travel frequently in remote areas
Are conversant with the use of smart phones and phone applications
Have excellent communication
Demonstrate knowledge of LMS tools is an added advantage.
Are skilled in Microsoft office and other visualization tools
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