Assist the Food and Beverage Manager to ensure smooth operations and flow of the banquets section
Assist in the coordination, supervision, training and motivation of the Food and Beverage Banquets team both part-time and casual
Collaborate effectively with various departments to ensure smooth operations of events and handling of all guests queries.
Assist in the daily briefing and debriefing for all events to related departments and the banquet team
Assist in the response and manage to all customer requests and complaints and ensure quality standards are met
Ensure the grooming of the Banquet teams (Good presentation, discharge of outfits and badges, etc.)
Work closely and help in the coordination of menus with the Executive Chef according to the needs and requests of client
Take part in the review of causal and part-time retaining a stellar pool for events
Prepare and allocate daily tasks for the banquet team and be able to conduct efficient pre and post-function meetings
Allocate tasks, supervise and inspect the entirety of all events from set-up, service. Clearing and clean up.
Follow outlet policies, procedures and service standards are maintained
Work closely with the sales department to ensure all aspects of clients’ needs are captured and banquets orders are placed on time and accurately
Qualifications
Bachelor’s degree or Diploma in Hospitality Management or related field.
At least 3 years of experience in a luxury hotel or resort setting preferred in similar role.
Strong knowledge of F&B management practices, including food safety, service standards, and guest relations.
Excellent leadership, interpersonal, and communication skills.
Familiarity with Opera systems, MS Office,
Passion for hospitality and delivering outstanding guest experiences.
Proactive, detail-oriented, and capable of working independently.
Ability to adapt to a fast-paced, dynamic environment.
The position requires flexibility in working hours, including weekends, holidays, and evenings, as per the operational needs of the hotel.
Apply via :
jobs.smartrecruiters.com