Job Description
This role is within the application development and support section of the ICT organization but specifically focusing on core system analysis, development, and support.
KEY TASKS AND RESPONSIBILITIES
Provision of support for innovation projects
Provide a defined level of ICT support to business innovation initiatives including identification and fulfilment of resource requirements, dependencies and schedules
Provision of technical (technology) advise to the business to maximise positive technology impact to the business innovation initiatives; and
Working on specific innovation assignments identified by the business.
Execution of the internal development of ICT solutions
Identification and research on leading technology trends affecting the financial services sector
Driving engagements with the business to embed the innovative use ICT systems in the Group
Facilitation of technology & business focus group discussions on technology trends and innovation initiatives
Engagement of external partners with relevant technologies and ideas relevant for business innovation
Facilitating and driving internal business analysis to enable understanding of product and customer base required for service innovation
Facilitating the integration of internal and external data and effective integrated understanding of the business environment
Development of business applications to satisfy evolving business requirements
Collation of business requirements and development of applications to fulfil these defined business needs
Undertaking the customisation of ICT solutions for business using both internal and external resources
Co-ordinating the deployment of external development resources.
Application of the defined application/ solution development framework in the development of innovative solutions for the business.
Process engineering – assists in the continued review of systems and processes (e.g., contracts, procedures & policies, etc.). Implementing improvements to develop client experience and financial control
Execution of defined ICT service support programs
On-going monitoring of ICT support activities and programs
Reporting performance against expectations and addressing the gap with service delivery management
Evaluating the business training needs and developing appropriate training programs
Provide ICT consultation for the business
Establish and drive ICT initiatives in each business to unlock technology value for the business
Champion ICT mediated/driven change management programs
Qualifications
Bachelor’s degree in software engineering, computer science or equivalent.
4+ years of total experience.
2+ years of strong and demonstrated experience in development of web and mobile solutions is desired.
Experience in web service/API development.
Experience in business systems analysis
Experience working in the short-term insurance is desirable with a focus on managing core systems for health and P & C.
Competencies
Action Oriented
Business Insight
Cultivates Innovation
Decision Quality
Ensures Accountability
Manages Complexity
Nimble Learning
Optimizes Work Processes
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