Strategic Support and Alignment
Conduct regular assessments of country office operations to ensure alignment with strategic objectives and regional priorities.
Review and provide insights on the impact of country office activities and initiatives.
Coordinate strategic planning and execution between country offices and HQ.
Governance and Compliance
Ensure adherence to organizational policies, DOA, and compliance standards.
Conduct reviews and spot checks to ensure compliance, recommending corrective actions for HR processes and activities.
Collaborate with Legal and other departments to review compliance and address irregularities.
Monitor ongoing compliance through regular reporting and data analysis.
Operational Effectiveness
Monitor operational performance, identifying inefficiencies in key HR processes at the regional level. Implement process improvements and training initiatives.
Ensure effective resource utilization and alignment with cost management strategies (structure, staffing, and work allocation).
Work with the regional Director and Country Offices, to include HR management, training, support, well-being, and other relevant aspects in operational plans and budgets.
Contribute for HR to the opening or closing of country Offices in the Region.
Workforce and Talent Development
Evaluate and promote/ support leadership and management practices to enhance team engagement and morale.
Support talent development initiatives, focusing on building local/ regional capacity.
Work with relevant areas to address workforce gaps and strengthen team cohesion.
Develop and implement annual training plans with program leads/managers and HQ.
Risk Management and Compliance in HR processes
Ensure compliance with institutional policies and procedures (e.g., DoA for contracts).
Identify significant risks regarding staff relations/ management and coordinate actions to mitigate them.
Implement best practices in staff relations/ management across country/ regional offices.
Stakeholder Engagement and Representation
Strengthen partnerships with external recruitment companies and networks to boost the organization’s reputation and enhance talent attraction and retention.
Act as a representative of the Regional/HQ team in country offices, ensuring effective communication and coordination.
Environmental, Health and Safety Management
Oversee the implementation of Environmental, Health and Safety Programs.
Collaborate with OHS specialists to train staff in health, safety, and emergency procedures.
Collaborate with HR HQ to develop and implement environmental, health and safety strategies and well-being initiatives that address country and regional needs and priorities.
Compensation and Benefits Management
Develop and implement a global compensation and benefits strategy, including salary evaluation, job grading, and compliance with local regulations.
Internationally Recruited Staff Management
Coordinate on and off boarding of IRS with Programs, Country Offices and HQ HR. Provide adequate level of administrative support to IRS and dependents.
Audit and Compliance Support
Support all audit efforts on HR matters for staff and projects in all country offices.
Ensure compliance with labor laws and update HR policies and procedures accordingly.
Tools and Systems Management
Collaborate with HR HQ to develop, implement, and manage internal tools and systems for HR reporting, and data analysis as well as staff management at the country/ regional level.
Monitoring and Oversight
Conduct ongoing monitoring and oversight of country office operations, ensuring they meet HQ standards.
Provide regular updates to HQ on the status of country offices, including KPI’s.
Coordinate with HQ to address issues identified during monitoring activities.
Requirements
Bachelor’s or master’s degree in human resources management, Business Administration, or a related field.
At least 8-10 years of progressive HR experience, including regional or multi-country management.
Experience in human resources governance, compliance, and strategy alignment.
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