KEY RESPONSIBILITIES:
Supervise daily customer service operations.
Resolve customer issues promptly. Develop service procedures and standards.
Set and meet satisfaction goals. Implement loyalty programs.
Maintain service records and reports. Hire and train agents.
Manage the department’s budget. Stay updated on industry trends.
Please share your updated CV and a cover letter to careers@mwananchicredit.com
Apply via :
careers@mwananchicredit.com
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