Sales Executive – Africa (Fluent in French) Customer Care Manager – Africa (Fluent in French) Customer Care Manager

We are looking for Sales Representatives to join our dynamic Direct Sales team. Your primary focus will be to use your prospecting, analytical and negotiation skills to acquire new customers. In this role, you will interact with SMEs across Africa and advise them on the best solution for their business.

Overall, you will be responsible for the entire sales cycle from prospecting to closing, including customer onboarding. This role is for candidates who are enthusiastic about working at the intersection of business and software. You will learn different management practices across a variety of industries and how Odoo’s various applications can be used to meet business needs.

Here are the tasks and responsibilities for this position:

Functions and responsibilities

Qualify prospects: Manage a pipeline of potential customers and assess their fit with our solutions.
Understand customer needs : Conduct in-depth discovery meetings to understand customer needs, pain points, and business challenges. Use this information to position our software solutions as the ideal choice.
Product Demonstrations: Deliver engaging, personalized product demonstrations that highlight the value and benefits of our solutions, addressing specific customer pain points.
Prepare Proposals and Quotes : Develop and present tailored proposals and pricing models to potential clients, ensuring they align with client requirements and business objectives.
Negotiate and Close Sales : Lead negotiations on pricing, contract terms and conditions, and work to address or handle objections and close sales to meet or exceed revenue goals.
Collaborate with internal teams : Work closely with business analysts and customer success teams to ensure customer needs are met and feedback is shared for continuous improvement.

MANDATORY CRITERIA

Bachelor’s degree in any related field
A good business background and great curiosity
Proactive with a results-oriented mindset.
Genuine interest in management software
Speak fluent French, English and/or Swahili
Good organizational skills
Work permit for Kenya (or being part of the East African Community – EAC)
 

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