Job Summary
The job holder will be responsible for pharmaceutical sales, collections, and overall customer service and satisfaction in their respective region with respect to their product portfolio.
Key Responsibilities:
Identify Market Needs and Drive Sales: Analyze market demands, promote Cosmos products, and close deals to achieve set sales targets.
Plan and Schedule Activities: Create daily, weekly, and monthly plans using the CRM tool, detailing customer visits, objectives, and expected outcomes.
Provide Product Information: Offer technical product details and promote the Cosmos brands during field visits.
Build Customer Relationships: Develop trusted relationships with customers and key influencers; participate in relevant medical events, congresses, and similar activities.
Manage Customer Complaints: Act as the first point of contact for customer complaints, addressing and escalating them through appropriate channels.
Ensure Payment Collection: Manage payment collections and follow up on overdue accounts to ensure timely payments. Engage in Professional Development: Participate in company training programs and seek learning opportunities to stay updated with trends in the pharmaceutical industry.
Skills:
Excellent Communication Skills
Proficient in Time Management, Planning, and Organization
Strong Sales and Negotiation Abilities
Adaptability to Challenging and Dynamic Situations
In-depth knowledge of the Pharmaceutical Market, Products, and Emerging Trends
Effective Influencing and Persuasion Skills
Proficiency in Computer Applications (e.g., MS Word, Excel, PowerPoint, Access)
Qualifications and Experience:
Degree in Biomedical Sciences or related field sales or Diploma in Pharmacy
At least two (2) years’ experience in pharmaceutical sales Licenced by PPB
Apply via :
hr@cosmos-pharm.com