Job Description
Subject Matter Expert who is
Supporting the design development and implementation of regional activities, initiatives, and targets related to IATA global cargo agenda in accordance with regional market demands and expectations.
Develop and deliver on stakeholder engagements and events in line with regional cargo strategies and objectives
Responsibilities
Stakeholder Engagement:
•Build and maintain pro-active relationships with customers and key personnel in member airlines and other industry stakeholders, including airport authorities, regulators, suppliers, and service providers in the region, as well as with non-member airlines in the cargo value chain.
•Promote IATA’s policies, positions, objectives, activities, initiatives, services and products in the air cargo theme amongst airlines, governments, regional organizations and other industry stakeholders.
•Perform representative duties in internal and external workshops, seminars, and events aiming to develop and promote IATA cargo standards and initiatives targeting key regional industry stake holders and public opinion.
Delivery:
•Support the development of the regional cargo work plan, and lead the delivery of the cargo regional strategies and priorities based on the global guidelines, the regional needs, and account plans.
•Work on removing regulatory barriers before IATA cargo experience initiatives allowing the use of technology, digitization, on-line, and self-service solutions.
•Provide technical support and assistance to the members and stakeholders across the cargo supply chain, promoting standards, best practices, and advanced solutions.
•Support cargo solutions innovation through focusing on to customer needs, and support pilot initiatives in the region.
•Work closely with Field Offices, The Regional Office, and other IATA Divisions on all cross-functional areas coordinating projects delivery and information sharing.
Commercial Support
•Support achieving IATA revenue generating targets through promotion of IATA solutions
Cluster Team Work and Expert Knowledge
•Collaborate with and support the Cluster Project Team in an agile way;
•Partner with regional Subject Matter Experts to ensure a constant upskilling and regional capacity building;
•Provide timely reports to the Cluster Project Leaders regarding progress of work of the set objectives
•Maintain a proactive relationship with Subject Matter Experts at Headquarter level where applicable and benefit from expert guidance;
•Support fostering a culture of inclusion, integrity, team spirit, strategic thinking, partnering, innovative pioneering and acting with a human touch
Qualifications and Skills
Minimum Qualifications
•Bachelor’s Degree in Business Administration, Engineering or any other relevant discipline;
•Minimum of 8 years of professional experience in a similar role with at least 5 years working in a similar role in aviation security, cargo, passenger and/or airport operations
•Experience in networking with and influencing stakeholders, governments and other institutions on aviation as well as economic matters
•Experience in successful public speaking engagements, in making effective presentations to varying audiences and in preparing reports based on technical merits and facts
•Working knowledge of ICAO standards and recommended practices, best practices and other procedures in civil aviation operations;
•Advanced Proficiency in MS Office
Preferred Qualifications
•Advanced degree is an asset e.g. MBA
•Previous experience in managing, leading or overseeing projects is an asset
•Advanced proficiency in MS Office, Project Management tools or/and CRMs (e.g. Salesforce)
•Proficiency in regional languages (CEFR B1)
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