Job Description
Department: AIM Air
Nature of Work: Full Time
Reports To: AIM AIR Operations Office Supervisor
Job Location: Wilson Airport
Supervises: None
Purpose:
Assist and support the Operations Department in its goal of consistently providing accurate, efficient and reliable service with a particular emphasis on flight preparation.
Key Result Areas:
Flight request processing
Flight preparation
In flight support
Responsibilities:
Flight request processing
Assist with communication with clients/customers of different Nationalities via telephone, e-mail etc.
Assist in Flight Request Processing Duties
Assist in Flight Record keeping
Flight preparation
Assist in applying, tracking and obtaining all required permissions for individual flights
Assist in applying, tracking and obtaining required Country permissions
Assist in completing flight folders accurately 24 hours before launch
Assist in coordinating with Freight to ensure cargo is prepared for flight
Assist in coordinating with Line Service to support flights
In Flight Support
Assist in effectively communicating for and with AIM AIR aircraft crew and maintaining a constant awareness of their locations, routing and timings.
Assist in Flight Following
Assist in training new operations staff and Trainees in Flight Following
NB: Any other Duty assigned by the supervisor
Candidate Profile:
Required Qualifications/Experience & Communication Demands
Essential
Diploma in Flight Dispatch
Is actively pursuing a KCAA – Flight Operations Officer’s License or has one
Computer literate and able to use Microsoft Office Software (Word, Excel, Outlook etc.)
Certificate of Good Conduct
Preferred/Desired
Valid Driver’s License
Open to cross-training
Experience:
Essential
At least two years’ experience in aviation, dealing with aircraft, crew, customers and Government officials
Communication demands
Professional written and verbal English and Kiswahili communication
