HR/NA/04/09/2018
Job Purpose:
The Network Administrator will be Reporting to the Infrastructure and Communications Manager. He / she will ensure maximum availability and utilization of resources for users through provision of technical and administrative support for the WAN, LANs, internet system, desktop and server equipment, telecommunication services and applications.
Key Responsibilities:
Ensure that LAN and IP services are operational.
Coordinate & manage VoIP (Voice over Internet Protocol) services.
Ensure bandwidth availability for critical applications.
Work with Manager to recharge for the services and verify monthly invoices.
Resolve network problems escalated by the Service Delivery team.
Liaise with service providers for quick service restoration and ensure SLA is met.
Implement and manage videoconferencing facilities between HQ & major branches.
Explore ways to improve effectiveness of staff communications with colleagues and partners. Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
Monitor the performance of the network and systems and provide periodic reports on their status.
Candidate Specifications
Bachelor’s degree in Computer Science / Information Technology or related field
Cisco Certified Network Associate (CCNA) or Microsoft Certified Solutions Expert (MCSE) or related certificate
Linux Administration certificate
5 to 7 years’ experience with at least 2 years in a similar capacity level in a busy environment
Essential Skills
Familiarity with network computer applications – WAN, LAN, Email Infrastructure,
Good knowledge of SAP
Knowledge of Microsoft Active Directory
Knowledge of Microsoft Windows server
Knowledge of Oracle Exadata Database Machine
VPN and remote access technologies
Excellent troubleshooting/diagnostic skills
Good organisation and communication skills
Good interpersonal and communication skills
Ability to work well under pressure and meet deadlines
Good analytical skills
Good report writing skills
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