Job Description
Customer satisfaction
Revenue generation
Quality of service
Interact with customers, take orders for drinks and snacks.
Plan and present bar menu.
Serve drinks to the customer.
Ensure guest meets age limit to be served alcohol or cigarettes
Arrange bottles and glasses to make attractive displays.
Assess customers’ needs and preferences and make recommendations
Ability to Sell or influence others for up selling and suggestive selling.
Provide recommendations and suggestions to guest for choosing Drinks.
Serve customers in a friendly and helpful manner.
Keep the bar counter and work area neat and clean at all times.
Determine when a customer has had too much alcohol and if required refusing any further serving on a polite way.
Clean up after customers and clean work area.
Wash glassware and utensils after each use.
Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows, etc. if required.
Maintain liquor inventory and consumption.
Collect payment for drinks served at the counter and balance all receipts.
Ensure that the assigned bar area is fully equipped with tools and products needed for Mixing beverages and serving guests.
Stay guest focused and nurture an excellent guest experience
Comply with standard operating procedures
Perform Other duties as and when assigned by the supervisor
Qualifications At least a diploma in hospitality
Minimum 1 year experience in a busy bar and restaurant
Proficiency in using POS systems
Applicants should send CV to Human Resource Manager jnjoroge@charliesbistrokenya.com
Apply via :
jnjoroge@charliesbistrokenya.com
Leave a Reply