Job Description
The Dow Chemical Company is looking for a f/m PSP Account Manager to be located in Kenya.
Essential Duties And Responsibilities
Customer Management
Key Account Management
Developing Account Plans for Strategic Accounts;
Achieve a high level of penetration across multiple functions (Procurement, Technology, Commercial, Management) within customer base
Maintain strong relationships at all levels of customer organization
Develop relationships across the Value Chain (Customer of Customer) as needed to support Sales goals with direct accounts
Develop strong multi-functional account teams (Technical Service, R&D, Marketing, Supply Chain and Customer Service) to effectively interface with customers.
Effectively negotiation of price, quantities, payment terms as to achieve the business plans.
Manage customer pricing strategically in line with business goals.
Deliver a high level of service to customers
Effectively resolve quality or service issues that arise.
Work with customers to define un-met needs.
Develop Selling Projects around commercial and developmental opportunities.
Drive implementation of Innovation programs with Strategic Accounts.
Successfully convert opportunities to sales growth ($).
Business Management
Maintain a high degree of knowledge on Packaging & Specialty Plastics technology.
In-depth understanding for polyethylene markets.
Be a resource to the business on Competitive Intelligence.
Be knowledgeable on market trends. Provide Voice of Customer input on key Innovation programs.
Work closely with sales related functions to build good teamwork, foster customer satisfaction and deliver business results.
Develop forecasts on anticipated customer product consumption.
Develop a growth strategy for implementation within assigned region.
Develop a sales plan for assigned territory.
Provide needed data to Sales & Operations Planning (S&OP) teams to efficiently manage the business.
Responsible for continuous improvement in the area of overall productivity and efficiency.
Effective management of sales terms and credit with assigned customers.
Product Management
Identify market and technology needs
Lead the sampling process from start to end
Apply pricing strategies for various value centers as to maximize Dow profitability
Manage the launching of new products to the market
General
Accomplish all assigned duties safely and in accordance with all Product Stewardship guidelines.
Participate in regional sales meetings and programs.
Participate in all key performance management activities – goal setting, Employee Development Plans, performance reviews, etc.
Qualifications
A Master’s Degree in Chemistry/Biology/Engineering is essential
A minimum of 2 – 3 years is required
25% travelling will be required
Strong interpersonal skills
Excellent communicator/stakeholder engagement at various levels
Ability to work on your own and use your initiative
Fluency in English, any additional language(s) would be advantageous
Dow Offers
Competitive salaries and comprehensive benefits.
An annual variable pay program that rewards team and individual performance while sharing success across the company.
Employee stock ownership – and the commitment to long-term success that it brings.
On-going learning opportunities within a diverse, inclusive and rewarding work environment.
Career experiences that can span different Dow businesses and functions with opportunities for personal and professional growth.
The chance to work within a global company and interact with colleagues from around the world.
Opportunities that spark your imagination and ignite your passion to help others.
Dow supports a diverse workforce and an inclusive environment. We welcome talent regardless of background, age, gender, religion, disability and sexual orientation.
Apply via :
www.dow.com
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