Business Analyst

Job description
Reporting to the General Manager SME Banking, the successful candidate will be expected to manage information and guide report requests to ensure that value is obtained. He / she will also be tasked with understanding the information required by the Senior Management & key stakeholders in order to manage the business efficiently and effectively.
Key duties and responsibilities will be as follows:-

Data Analysis, Interpretation and management:

Create easy to use focused management information reports, dashboard and scorecards to drive productivity both overall for the SME segment and on a branch and employee basis.
Help review and provide value-added analysis of information
Work with Finance to assess the impact of actions upon financial performance and to reconcile the financial and non-financials
Maintain a series of dashboards to inform decisions, process reviews and provide budgetary input

Risk Reports

Organize data gathering to ensure all monthly, quarterly and annual risk reports are collated and analysed prior to submission
Ensure that data is signed off by relevant accountable persons and queried in accordance with SLAs in place.

Projects Support & Management

Assist in the development and follow through of project implementation plan
Liaise with service providers (Internal and External) to ensure prompt delivery of key performance indicators
Monitor performance of implementation progress against plan on an ongoing basis to identify problems and trends

Required Qualifications and Experience

A Bachelor’s Degree in Statistics or Computer Science or Mathematics.
At least 6 years’ work experience in an analysis role
Ability to process and analyse large volumes of complex data, using various standard and specialized software tools such MS Visio.
Exceptional MS-Excel, MS-Access, MS PowerPoint and MS Word skills are mandatory to analyse, summarize, and present data in an efficient and meaningful way.
Good understanding of Database concepts.

Desired Competencies

Team work – Commitment and ability to work with and in cross functional and virtual teams with the Business Units, coupled with ability for straight talking
Effectively and concisely communicate key issues and ideas through correspondences and verbally without supervision.
Interface with various departments effectively to ensure timely delivery of MI in agreement with SLAs in place
Generate new efficient processes and create appealing and cutting edge analysis
Ability to juggle priorities, multi- task and execute at speed individually and as part of a team
Must be able to recognize, anticipate, and create solutions to issues and problems in a timely manner