Main Purpose of the Job
To ensure seamless co-ordination between Bosch regional distribution centers, central finance and sales to customers in order to contribute and guarantee turnover for Automotive Aftermarket division.
Key Responsibilities
Provide internal sales tasks in Kenya.
Data management and reporting in SAP (including electronic order processing).
Coordinate with Department Head and Supply Chain Team to ensure availability of goods.
Coordinate with appointed service provider on the clearing and subsequent delivery of incoming goods.
Provide full support and assistance to all customers.
Submitting order confirmation to customers and follow up.
Handling of customers orders.
Timely response to customer complaints, enquires and claims.
Accurate documentation raised on various processes.
Continuous attention to allocated customers back orders and credit limit.
Facilitate financial processes e.g. credit limit, goods returned and customers credit.
Ensure that Bosch customer service principles are adhered to.
Skills and Competencies
Working knowledge and experience in supply chain processes.
Excellent coordination and planning skills.
Excellent communication skills, both verbal and written.
Proven ability to work under pressure and to meet tight deadlines.
Flexible and mature approach with ability to work unsupervised.
Self-motivated and proactive.
Automotive parts sales experience will be an added advantage.
Academic and Work Experience
Bachelor’s degree in Commerce or its equivalent.
Proficient in ICT – advance Microsoft office and SAP.
Four (4) years of relevant work experience in a busy organization in a similar role.
Multinational environment work experience will be an added advantage.
Interested candidates should forward their application letter and up-dated CV to catherine.wamwangi@bosch.comIndicating the position on the subject line. Deadline for application is Tuesday, 29th August, 2017.
Apply via :
catherine.wamwangi@bosch.com
www.linkedin.com
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