Duties and Responsibilities
Coordinate, manage and monitor the running of all departments in the organization.
Ensure proper reports are given, oversee general report review of the managers monthly and weekly departmental meetings
Review financial statements with the Finance manager and Finance Director to check on the profitability of the organization
Review analysis of activities, costs, operations and forecast data to determine department progress toward stated goals and objectives.
Revenue Generation by creating new sales and business opportunities for the company through opening new accounts, giving quotations to clients as needed
Oversee key projects, processes and performance
Oversee to ensure customer satisfaction and retention
Plan effective strategies for the financial well-being of the company.
Monitor, manage and improve the efficiency of departments and facilitate coordination and communication between departments.
Review, implement and ensure the company’s sales and marketing strategies are met to spur growth in the organization
Work closely with other members of the team in compiling proposals as well as closing sales deals
Identify customers’ requirements and provide solutions that meet their requirements
Identify, initiate and pursue strategic contacts within key accounts, developing a network of key decision makers at strategic and operational level
Producing a market intelligence report on competitors activities with a view of increasing our market share
Alignment of the departmental functions, developing and managing a customer retention programme (CRP) that shall constantly illustrate success
Oversee the review of the company’s progress, achieved goals and liaise with all management levels to assist in developing better strategic plans for operational activity.
Any other duties as instructed by the managing director
Qualification and Experience
Master or Bachelor’s Degree in Business Management or related field
5 – 10 years senior-leadership experience supervising seasoned staff
Must have a good understanding of the freight and logistics industry
Strong relationship builder
Analytical and decisive with the ability to prioritize and communicate to staff key objectives and tactics necessary to achieve organizational goals.
Proven track record of successful implementation of programs and strategies
Good customer service and public relations skills
Result oriented and be able to execute and develop marketing strategic plans
Good communication skills
Aura of responsibility, be energetic, have integrity and display intelligence
Proven track record is essential

Apply via :

nel.jb.skillsmapafrica.com