Job Description: The IT/Admin Intern will play an important role across all divisions and teams ensuring PowerGen IT equipment is properly tracked, updated, stored and cared for, and will act as front-line for the Karen Office for all visitors and office administration.
You will report to and be part of the People Operations Team and support all teams across the company with IT-related issues.
What You’ll Make Happen:
Below is a list – which is by no means exhaustive – of performance objectives to be accomplished.
IT
Track, respond to and resolve all submitted IT tickets in Karen, Workshop and Arusha, TZ (as needed)
Improve existing ticketing system for all IT issues across the company
Prepare and manage schedule for regular maintenance on all PowerGen computers and equipment
Track computer and technical inventory as well as software items and usage
Research technical equipment vendors as needed, providing quotes and recommendation
Support technical inventory PO process and vendor orders
Responsible for setup of new laptops upon procurement and receipt
Manage software licenses, such as Microsoft and AutoCAD
Schedule external IT assistance as needed, following proper quotation and budget procedures
Act as contact for technical vendors (including JTL) resolving issues
Identify, justify, and implement new IT initiatives to improve employee experience across the company
Administrative
Act as reception for all visitors entering office
Answer office phone, properly routing calls as needed
Order lunch daily for Karen office team members
Manage Karen Office stock take for office and kitchen supplies; repurchase monthly or as needed
Liaise with external parties/contractors requested for fixes (e.g. plumbing, electricity, construction)
Work with People Operations to manage content on Workshop message board
Provide additional support on projects and internal requests as needed
What Excites You:
A fast-paced environment where constant change is the norm and individual initiative-taking is encouraged.
Passion and mindset for problem solving
Contributing to rural electrification in East Africa.
Delivering results!
A passion for organization, details, and precision in all you do
What You Already Have:
Minimum education: Diploma in Computer Science, Information Technology, or other relevant field
1 – 2 years’ relevant internship or work experience in East Africa
Experience in handling technical or IT computer tickets
Experience in Microsoft Office, especially Microsoft Excel
Excellent communication skills, both verbal and written
Ability to learn quickly
Fluency in English and Swahili
Practiced flexibility to lend a hand wherever needed
Enthusiasm for working in the field of renewable energy!

Apply via :

www.ikrut.com