Responsibilities for the IT Support Officer Job
Installing and configuring computer hardware, software, systems, networks, printers, soft phones, extensions (Grand stream), servers and scanners.
Planning and undertaking scheduled maintenance upgrade
Setting up accounts for staff, ensuring that they know how to log in.
Solving password problems.
Talking to clients and computer users to determine the nature of any problems they encounter.
Responding to breakdowns.
Investigating, diagnosing and solving computer software and hardware faults.
Repairing equipment and replacing parts.
Mentoring junior IT and technical staff.
Obtaining replacement or specialist components, fixtures or fittings.
Checking computer equipment for electrical safety.
Maintaining records of software licenses’.
Managing stocks of equipment, consumables and other supplies.
Responsible for troubleshooting any technical problems in the most efficient way possible.
Shift and on-call work may be required, particularly where computing equipment is in continual 24-hour operation.
Supporting the roll-out of new applications
Qualifications for the IT Support Officer Job
DIPLOMA in IT or Related course.
Technical and analytical skills.
Organizational skills.
Interpersonal and communication skills.
Problem-solving skills.
Patience.
A meticulous and methodical nature
Attention to detail.
A logical mind.
The ability to work well under pressure.
Enthusiasm for continual learning and dealing with unique challenges.
SALARY: 20-30K

If you feel you is the right candidate for this position send your application to jobs@jobsikaz.com with the Job title “IT Support Officer”. Only shortlisted candidates shall be contacted. 

Apply via :

jobs@jobsikaz.com