Job purpose
Work with other departments within the Group to identify requirements and develop solutions (database design, workflows, user/data interfaces, integrations);
Design, develop and maintain an enterprise data warehouse and associated programs/ETLS to fulfil identified reporting needs of the organization;
Design, development and 3rd line support of Business Intelligence applications through the entire process of user requirements analysis, design, development, implementation and maintenance;
Responsible for the configuration and/or customization of BI and analytics systems to meet business requirements using various database and software tools.
Key Responsibilities
Configure and/or customize business applications to meet business requirements using various database and software tools;
Assist in presentations of system functionality to new users and departments. Drives systems adoption by business users;
Enhance and create user and system documentation as needed;
Work directly with the IT support personnel and teams to resolve issues identified and escalated during daily operations;
Perform the necessary technical design and development functionality to ensure that business application systems can be effectively developed and implemented;
Design and development of front-end tier(s), middle tier(s), and /or back-end database tier(s) for business applications;
Capturing of business applications information needs and mapping of the same to the software and /or database components;
Perform data modelling to analyze and specify data structures within an application system;
Developing database objects and structures for data storage, retrieval and reporting according to specifications;
Implementing and testing database design and functionality and tuning for performance;
Research and provide input on design approach, performance and base functionality improvements for various procedures and applications; and
Generation of ideas to improve efficiency in software and application services offered to the business, and/or generate revenue for business.
Key Performance Measures
All Systems project schedules are completed as per agreed timeframes, scope & budgets.
All systems must pass both the Quality Assurance and User Acceptance tests (97% first time).
Information accuracy at a minimum of 99.95%.
95% of all developed applications and reports should meet 95% of the user requirements specified in the user requirement document. Nil critical errors.
80+% of systems documentation are up-to-date and accurate
Minimum Base Line Standards defined by the security and audit team implemented and maintained in accordance with the set IT best practice.
All audit reviews must pass 100% unqualified (based on agreed ITIL standards).
90% of all escalated support issues are resolved and closed within SLAs defined by IT Service desk.
All tickets assigned are resolved within 24 hours.
Isolate and document 100% of reoccurring incidents for root cause analysis.
98% of all incidents identified for root cause analysis are well documented and resolved permanently (98% non-reoccurrence).
Demonstration of continuously gathering knowledge and improvements arising from the regular review of the department’s reports.
Knowledge, Experience And Qualifications Required
Degree in Computer Science or technical-related field
Certification in Oracle Database Management System
Certification in Oracle Business Intelligence (OBIEE)
Certification in Oracle Data Integrator (ODI)
4+ years’ experience in Oracle Business Intelligence (OBIEE)
4+ years’ experience working with Oracle Database
4+ years development experience with any modern programming tools/Platforms e.g. .NET, Java, Ruby, PHP
Competencies
Technical competencies;
Experience with web servers and application servers e.g. Apache, IIS, Apache Tomcat, JBoss, WebSphere, WebLogic.
Experience in data warehousing, business analytics, knowledge in Business Systems Modelling and data retrieval.
Have knowledge of Mobile infrastructure, Internet technologies, ecommerce and e-payment technologies.
Good understanding of Service Oriented Architecture (SOA).
Unix user skills.
Experience in processes and procedures management.
Thorough understanding of relational database theory and practice.
Core competencies;
Communication skills
Building Relationships
Focuses on the Customers
Develops Self
Solves Problems

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careers.britam.com