Objectives and Scope of assignment
SNV is recruiting a Junior WaSH consultant who will support PEWAK’s implementation towards realizing its objective to improve performance of water utilities through benchmarking, peer learning and innovative financing. The Junior Consultant will support the PEWAK Advisor to select and implement appropriate consumer engagement approaches therefore contributing to the management of non-revenue water and ensuring improved downward accountability. The Junior Consultant shall work with and under the supervision of the project advisor. He/she shall be involved in facilitating task group sessions and documentation of best practices emerging from water utilities in addressing key challenges faced by peer WSPs. The task within the assignments includes;
Support WSPs in development and review of SMART performance improvement plans (PIPs)
Participate in regular WSP peer learning sessions
Support WSPs to establish communication committees and capacity build committee members
Support WPSs in developing communication policies and plans
Review utility – consumer dialogue mechanisms and follow-up on implementation developed service levels roadmaps
Document progress results, achievements and lessons for sharing through essays, journals and reports (Knowledge Management)
Capacity build beneficiary WSPs on establishment of performance data collection tools/systems, analysis and interpretation of results.
And other related roles as assigned by the Project Manager
Qualifications
University degree in Development Studies / Social Sciences / Business Studies or other related courses.
Kenyan Water Sector experience (2 years) and demonstrate knowledge of water sector in Kenya; a Master’s Degree is an added advantage
Demonstrated knowledge and/or experience in implementation of consumer engagement, corporategovernance and NRW management guidelines in water sector.
Experience working with WSPs, Civil Society with specialization in Water services delivery.
Excellent written, oral, interpersonal and communication skills
Experience in Knowledge management
Ability and willingness to travel regularly and on short notice
Ability to work effectively with a range of stakeholders, organisations and cultures across all levels.
Additional Information
Assignment Duration
The duration of the assignment shall be 3 months with possibility of extension
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