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Home Jobs Nairobi Strategic Account Manager for Enterprise IT Solutions

Strategic Account Manager for Enterprise IT Solutions

CDL Human Resource  · Consulting

Full Time Nairobi
Nairobi
Deadline: 9 September 2026
Posted June 14, 2026

We are seeking a highly motivated individual to join our team in the role of [Job Title]. The ideal candidate will have [X years] of experience in [industry/field], along with a strong background in [specific skill or area]. Responsibilities include overseeing [key responsibility 1], managing [key responsibility 2], and collaborating with cross-functional teams to achieve [specific goal or objective]. Proficiency in [specific tool, software, or system] is required, and excellent communication skills are essential. The candidate must demonstrate the ability to [specific competency or trait] and work effectively in a fast-paced environment. A degree in [relevant field] is preferred, though equivalent experience may be considered.

Overseeing current client accounts to ensure ongoing satisfaction and retention represents a key responsibility within this role. This position demands a proactive approach, with the requirement to maintain strong relationships, address inquiries promptly, and resolve any issues efficiently. Candidates should possess exceptional communication skills, a keen attention to detail, and the ability to work independently while collaborating effectively with cross-functional teams. Prior experience in account management or a related field is essential, along with a solid understanding of customer service best practices and a commitment to delivering consistent, high-quality results.

Identify and cultivate new business prospects within designated accounts to enhance revenue streams and expand market presence.

Identifying and cultivating new high-potential accounts tailored to specific market segments represents a key responsibility. This role involves prospecting, engaging decision-makers, and establishing strategic relationships to drive revenue growth. Success in this position requires strong communication skills, persistence, and a results-driven mindset, along with proficiency in CRM tools and data analysis to track progress and optimize outreach efforts.

Experienced professionals will oversee the entire sales cycle, starting with lead identification and nurturing relationships through to securing payment collections.

Responsible for establishing and executing sales strategies to achieve quarterly targets, as well as preparing and presenting detailed performance reports to stakeholders on a quarterly basis.

To cultivate and sustain customer-company relationships, ensuring clear communication, addressing inquiries, and resolving concerns promptly to enhance satisfaction and loyalty.

Partner with cross-functional teams to consistently deliver on customer commitments and uphold service standards across all internal interactions.

Assist clients in overcoming complex business obstacles by effectively matching our value proposition to their strategic goals.

Requirements

Education: Applicants must possess a bachelor’s degree in a relevant field or an equivalent combination of education and experience. Advanced degrees may be preferred for certain roles.

Seeking candidates with a degree in information technology, business administration, or a related field.

Seeking a candidate with a strong background in the relevant field, demonstrating a minimum of [X years] of professional experience. Ideal applicants will have direct experience in [specific tasks or roles], along with a proven track record in [key responsibilities]. Previous involvement in [industry-specific projects or processes] is highly desirable, as is familiarity with [specific tools, software, or methodologies]. The role requires the ability to apply [relevant skills] effectively in a dynamic work environment.

With a minimum of five to ten years of demonstrated expertise in the realm of Enterprise IT Products and Services Sales, candidates should bring a proven track record of success in this specialized field.

With a minimum of five to ten years of experience in Account Management, candidates should demonstrate a strong track record of managing client relationships and driving business growth.

Must demonstrate extensive expertise in enterprise IT solutions while actively contributing to sales and account management initiatives. Candidates should possess a proven track record in selling to key sectors, including FSI, government, and insurance industries.

The ideal candidate must possess proven experience in a role where they managed annual gross profit sales targets of no less than USD 1 million.

A suitable applicant must meet specific qualifications and demonstrate relevant experience in the field. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a proven track record of achieving measurable results. They should be proficient in industry-standard software and tools, with a keen attention to detail and a commitment to delivering high-quality work. Additionally, the candidate must exhibit adaptability, problem-solving capabilities, and the ability to collaborate effectively within a team environment. Prior experience in similar roles or industries is highly desirable, along with any relevant certifications or advanced education.

Proven track record in selling Enterprise IT products and services, with hands-on experience in the field.

A minimum of five to ten years of experience in Account Management is required.

Proficiency in working within East Africa constitutes a notable advantage for this role.

A demonstrated history of successful sales performance is essential.

A demonstrated history of success in account management is essential for this role.

Certification from leading Original Equipment Manufacturers (OEMs) such as Oracle, Cisco, Check Point, Fortinet, Net App, Dell EMC, and Pure Storage is required.

Compensation includes comprehensive health, dental, and vision insurance, along with a competitive retirement savings plan featuring company matching contributions. Employees enjoy paid time off for vacation, sick leave, and holidays, as well as flexible work arrangements and professional development opportunities. Additional perks may include wellness programs, tuition reimbursement, and employee assistance resources to support work-life balance and career growth.

Experienced professionals are sought to provide comprehensive medical coverage, ensuring immediate and effective response to urgent and non-urgent healthcare needs. The ideal candidate will possess a valid medical license and demonstrate proficiency in clinical assessment, patient stabilization, and emergency intervention techniques. Responsibilities include conducting thorough evaluations of medical conditions, administering appropriate treatments, and coordinating with healthcare providers for continuous patient care. Strong communication skills, adaptability to high-pressure environments, and a commitment to maintaining the highest standards of medical practice are essential.

For eligible family members, including spouses, parents, and parents-in-law, last expense coverage is provided.

We seek a dedicated professional to oversee our pension plan administration, ensuring compliance with regulatory standards and optimal financial management. The ideal candidate will possess extensive experience in pension fund operations, including actuarial assessments, benefit calculations, and investment oversight. Responsibilities include managing plan documentation, coordinating with financial institutions, and providing clear reports to stakeholders. Strong analytical skills, attention to detail, and proficiency in pension software are essential. Additionally, the role requires effective communication to educate employees about their retirement benefits and address inquiries promptly. A bachelor’s degree in finance, accounting, or a related field is required, with professional certifications such as CFA or ASA preferred.

Provides an allocated monthly budget for airtime to facilitate communication-related tasks and ensure connectivity for professional purposes.

Convey goods and materials from one location to another using appropriate transportation methods. Ensure that all shipments are handled with care to prevent damage or loss during transit. Maintain accurate records of deliveries, including timestamps, routes taken, and any delays encountered. Verify the condition and quantity of items before and after transportation to ensure compliance with delivery agreements. Comply with all relevant safety regulations, industry standards, and company policies throughout the transportation process. Possess a valid driver’s license and a clean driving record, with the ability to operate various types of vehicles as required. Demonstrate strong time management skills to meet delivery deadlines consistently. Exhibit dependability, attention to detail, and the physical stamina needed for loading, unloading, and long hours on the road.

Qualifications

BA/BSc/HND , Professional Certificate

Experience Required

5 - 10 years

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