Who are we?
GICAB is a private liability company registered as a special purpose vehicle to provide public transportation services. It is part of Gitoorio Investment Limited, a private limited liability company. The birth of giCab was after a realization that there was a special niche of clients th… read moreat it could serve.
Mission Statement
Our vision is being an Exemplary Customer Centric transport Service Provider
We purpose to deliver the highest quality of service on tome and safely, with passion and pleasure, through excellence and innovation
We are passionate about everything we do, how we do it and we do it with confidence and excellence
We value Excellence, Integrity, Honesty, Openness and Trust.
We strive towards a culture of Excellence through recognition, development, improvement and empowerment of our staff
We Appreciate the originality, identity, personality, passion and drive of our colleagues, our customers, our partners and neighbors
The Customer Promise
We purpose to live by our mission, making our vision a reality; being an exemplary customer centric transport service provider. Our promise and assurance to our customer is to make every engagement with us a special moment and a memorable experience in our commitment to excellent cutomer service.
We intend to walk the talk in keeping with our customer service promise to provide ‘Service in Excellence’..So what have we done differently to achieve this?
We have considered the safety of our customers by having our CSE (Drivers) certified by AAK.
Our fleet is made up of purposely selected vehicles with the customer in mind proving both comfort and space especiallt for extra luggage
To provide your health and safety our CSE undergo a medical checkup to ascertain their good health and fitness to work.
We have also taken membership with AAK to ensure that our clients and staff are taken care of during those unforeseen situations.
Our staff attend a two mandatory traing to ensure we deliver our promise of exemplary service to our customers.