Responsibilities
Works closely with main client office Development Coordination Office at HQ on a regular basis on all entitlements and benefits related matters for the client population.
Develops and implements new human resources policies, practices and procedures to meet the evolving needs of the Organization.
Monitors and ensures the implementation of human resources policies, practices and procedures.
Keeps abreast of developments in various areas of human resources.
Prepares reports and participates and/or leads special human resources projects.
Plans, organizes, manages and supervises the work of the team assigned, including client service centre activities. Administration of entitlements
Lead HR Officer for entitlements and benefits administration for staff members in Resident Coordinator Offices within the Resident Coordinator System globally.
Advises the Chief, Staff Benefits and Entitlements Section on the development, modification and implementation of United Nations policies and practices on entitlements.
Provides advice on interpretation and application of policies, regulations and rules. Reviews and provides advice on exceptions to policies, regulations and rules.
Represents the office in joint bodies and working groups relating to salaries and other conditions of service. Other duties
Advises and counsels staff in respect of rights, responsibilities, code of conduct and difficulties associated with work and entitlements.
Monitors staff welfare and identifies/proposes appropriate programmes and remedial action.
Monitors, advises and acts on disciplinary matters in accordance with established policies and procedures. Mediates conflict, grievance and harassment cases.
Supervises and monitors the work of the junior human resources officers in undertaking the full range of human resource management activities.
Performs other relevant duties as assigned.
Education
Advanced university degree (Master’s degree or equivalent) in human resources management, business or public administration, social sciences, education or related field is required.
A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is desirable.
Work Experience
A minimum of seven (7) years of progressively responsible experience in human resources management, administrative services or related area, is required.
Experience in administering entitlements and benefits for clients working in development coordination in different geographical locations is required.
Experience in using Enterprise Resource Planning (ERP) systems in international work settings is required.
Experience in change management is desirable.
A minimum of five (5) years experience in leading a team or unit is desirable.
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