We are seeking a highly motivated individual to oversee daily operations, ensuring adherence to company standards and procedures. This role involves collaborating with cross-functional teams to drive project success and meet organizational objectives. Key duties include monitoring performance metrics, identifying areas for improvement, and implementing strategic solutions to enhance productivity and efficiency. The position requires strong analytical skills, exceptional organizational abilities, and the capacity to manage multiple priorities in a fast-paced environment. Additionally, the role involves maintaining clear communication with stakeholders, reporting progress, and ensuring compliance with regulatory and internal policies.
We specialize in crafting, implementing, and sustaining comprehensive website strategies, ensuring robust development and ongoing maintenance to meet evolving digital needs.
Develop innovative web communication strategies for the corporate website(s), child/affiliated sites and pages, and the Knowledge Repository, ensuring alignment with the organization’s mandate, objectives, and brand identity.
Oversee the design, upkeep, and improvement of the organization’s Drupal and Space web platforms, guaranteeing their ongoing functionality, ease of use, and technical performance while maintaining seamless interoperability and integration.
Establish and enforce compatibility and technical benchmarks to guarantee that UNEP web platforms remain fully accessible to all users, encompassing multilingual support.
Provide technical direction and support to web developers, designers, and service providers to facilitate the implementation of technical solutions and enhancements across web platforms and the Knowledge Repository.
Offer expert technical assistance to internal teams and end-users, addressing inquiries related to website operations, Knowledge Repository functionality, navigation procedures, and content management system utilization.
Investigate and resolve technical challenges, including bugs and errors, to maintain seamless functionality across UNEP’s web platforms and Knowledge Repository.
Partner with IT support teams and external vendors to resolve advanced technical issues, manage required services and subscriptions, and streamline the deployment of new applications.
Business analysis and quality assurance involve evaluating processes, systems, and data to identify opportunities for improvement and ensure adherence to standards. Responsibilities include gathering and analyzing business requirements, documenting processes, and collaborating with stakeholders to develop solutions. Additionally, the role entails performing thorough testing, identifying defects, and verifying that deliverables meet specified criteria and quality benchmarks. Strong analytical, problem-solving, and communication skills are essential to effectively bridge gaps between business needs and technical implementation while maintaining high-quality outcomes.
Perform business analysis, process mapping, and requirements elicitation to determine the needs and priorities of internal stakeholders while establishing business requirements for websites, campaign sites, and the Knowledge Repository.
Interpret and transform business requirements into actionable application features, detailed specifications, comprehensive project documentation, and structured work plans.
Conceive and develop innovative products and solutions by leveraging design thinking methodologies and prototyping techniques.
Act as the primary liaison for internal stakeholders, guaranteeing that the web platform and Knowledge Repository’s content and functionality consistently achieve business objectives, remain aligned with strategic goals, and are maintained with timely updates across supported languages.
Collaborate effectively with graphic designers, UX/UI specialists, and content creators to uphold visual consistency, usability, and branding standards throughout the website.
Deliver tailored training sessions to team members, content providers, and website users, focusing on optimal content management strategies, proficient CMS navigation, adherence to website protocols, and utilization of templates. The objective is to cultivate a deeper understanding of how digital platforms contribute to heightened user engagement and expanded audience reach for UNEP.
Develop and oversee the implementation of a comprehensive content strategy, ensuring alignment with organizational objectives and brand guidelines. Responsible for managing content calendars, curating high-quality materials, and maintaining consistency across all platforms. Requires expertise in content creation, distribution, and performance analysis to drive engagement and achieve business goals.
Develop and execute a strategic framework for web content that ensures alignment with organizational goals and resonates with the intended audience across web platforms and the Knowledge Repository. Establish streamlined workflows and a robust content management system to facilitate seamless coordination of page and feature development, editing, and translation processes.
Curate premium website content that is precise, compelling, and optimized for search engines while fully aligning with established brand standards.
Perform periodic quality assurance reviews to verify adherence to branding guidelines, thematic elements, and template standards, thereby ensuring uniform presentation across all web pages through consistent use of fonts, formatting, icons, images, and layout.
Monitor feedback diligently and take prompt, effective action by refining current sections and spearheading the creation of innovative, specialized webpages and content areas.
Craft innovative organic and paid digital marketing strategies aimed at amplifying messaging and fostering engagement pertaining to the triple planetary crisis and its associated campaigns.
Develop and implement strategic plans while managing campaigns across diverse digital platforms, such as search engines, Google and Bing paid search, and YouTube.
Diligently track and enhance system performance to ensure optimal efficiency and reliability, identifying opportunities for improvement and implementing necessary adjustments to maintain peak operational standards.
Develop a comprehensive measurement framework to evaluate the effectiveness of web platforms, the Knowledge Repository, individual web pages, and marketing campaigns, while ensuring consistent monitoring and performance reporting.
Monitor various web platform performance metrics, including traffic patterns, user engagement levels, and conversion rates, through the utilization of analytics tools.
Conduct comprehensive data analysis to uncover key trends, pinpoint areas requiring improvement, and seize opportunities to elevate user experience, boost site traffic, and achieve strategic business objectives.
The role involves managing the reporting process, delivering performance insights on a monthly, quarterly, and annual basis, as well as for targeted campaign evaluations.
Develop and execute optimization strategies informed by analytical insights, including A/B testing, SEO enhancements, and usability improvements.
Perform comprehensive market research and trend analysis to uncover innovative opportunities for enhancing web performance and campaign effectiveness.
Monitor and adapt to the latest advancements in digital marketing tools and methodologies to maintain a competitive edge.
Gathers and evaluates data to detect trends and patterns, delivering insights via graphs, charts, tables, and reports through advanced data visualization techniques. These findings support strategic planning, informed decision-making, data-driven presentations, and comprehensive reporting.
Requirements:
Candidates must possess a Bachelor’s degree or higher in a relevant field from an accredited institution. Advanced degrees or specialized certifications may be preferred for certain roles. Proficiency in industry-specific software, tools, or methodologies is often required, depending on the position.
Responsibilities:
Facilitates the development and implementation of educational programs, ensuring alignment with institutional goals and standards. Collaborates with stakeholders to assess training needs, design curriculum, and evaluate program effectiveness. Maintains compliance with regulatory requirements and accreditation standards while fostering an inclusive learning environment.
An advanced university degree, such as a master’s or equivalent qualification, in Software Engineering, Computer Science, Information Systems, Communication, Public Information, or a related discipline is mandatory.
A first-level university degree, supplemented by an additional two years of qualifying professional experience, may be considered equivalent to an advanced university degree.
Completion of accredited degree and nondegree programs in data analytics, business analytics, or data science is highly preferred.
We seek a candidate with a proven track record in the field, requiring a minimum of [X] years of relevant experience in [specific industry or role]. The ideal professional will have demonstrated expertise in [specific skills or areas of knowledge], with a strong background in [relevant responsibilities or tasks]. Previous roles may include positions such as [job titles], where the applicant successfully [key achievements or contributions]. Hands-on experience with [specific tools, software, or methodologies] is essential, as is the ability to [specific soft skills or competencies]. The candidate should be adept at [additional key responsibilities], ensuring seamless execution of [core functions].
A minimum of five years of progressively responsible experience in the development and management of web and knowledge platforms within a large science-based organization or a related field is necessary.
Proficiency in overseeing medium to large-scale technical initiatives within a multistakeholder framework is essential.
Proficiency in content management systems, particularly Drupal, along with expertise in website content management, is essential.
Proficiency in overseeing library or knowledge platforms is essential, with a particular emphasis on the technical administration of repository software, notably Space.
A minimum of two years of proven experience in leading cross-functional teams is essential, with accountability for strategic planning, performance oversight, and the successful execution of deliverables.
Proficiency in digital media strategy, transformation initiatives, and campaign development, along with expertise in other public information channels, is essential.
Desired qualifications include demonstrated experience in leading change management efforts within the United Nations framework or comparable international bodies.
Candidates with familiarity in any project management tool, including MS Project, will be viewed favorably.
A minimum of two years of hands-on experience in data analytics or a related field is preferred.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
5 years
