Roles & Responsibilities:
Identify key contacts at potential client companies and approach them to establish and foster a relationship.
Maintain good relationships with clients.
Pre-planning weekly sales prospects.
Networking, Cold calling and visiting potential clients.
Arranging meetings with potential clients and explain the services and provide estimates and proposals.
Record information on a database and maintain clients’ database.
Setting up of appointments.
Survey and assess potential clients’ needs.
Preparing of quotations/proposals/tenders and presentations.
Conduct follow up calls, relationship building and free demos for clients.
Negotiating the sales and clinching business with clients.
Participate in one-on-one meetings with clients to explain services in an effort to guide their choices.
Understand the clients’ needs, problems as well as challenges and identify ways to develop plans on how the business could better address those needs.
Aim to preserve and renew contracts.
Grow the business by identifying new sales and business development opportunities.
Seek opportunities to cross-sell or upsell to existing clients.
Provide excellent service in order to maintain a positive reputation for the business.
Act as a point of contact for complaints and ensure customer issues are resolved in a prompt and professional manner.
Develop and execute a strategies to meet the set revenue targets.
Promote high-quality sales, supply and customer service processes.
Target appropriate clients.
Minimum Requirement:
Degree / Diploma in Sales and Marketing or related field.
3+ years working experience as a sales supervisor/ Team Leader in in the service industry.
Previous work experience in sales and marketing with a cleaning company or related service addded advantage.
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