Reporting to the Manager, Fleet & Dealer Sales the Sales Consultant will be responsible for the achievement of fleet sales targets to ensure the fleet sales department achieves the set targets.
Principal Accountabilities:
Conducting regular field visits to prospect and generate sales
Preparing quotations to ensure customer requests are responded to in a timely manner
Following up on new leads and referrals resulting from showroom, field activity and promotions to enhance the achievement of sales targets
Updating customers on the sales order progress to manage customer expectations for minimal customer complaints
Ensuring that all invoices and other payment documents are processed within the agreed timelines
Responding and resolving customer queries in a timely manner to ensure customer satisfaction and retention
Preparing accurate reports on prospects to assist in market planning and penetration
Participating in promotional activities to market company’s products and services
Coordinating customer training to increase customer service delivery
Qualifications:
Bachelor’s Degree in Business, Engineering or other relevant field
3 years’ working experience in the automotive industry in a similar role
Proficient in Microsoft Office applications/computer literacy
Driving Skills
Product knowledge i.e. vehicle specifications, basic mechanical knowledge
Excellent report writing, presentation, communication and problem-solving skills
